Policies

Reservation Policy

  • Guests must provide valid credit card details to secure a reservation.
  • Cancellation policies vary based on room type and rate plan.
  • Changes to reservations may be subject to availability and additional charges.

Check-in and Check-out Times

  • Check-in time: 11:00 AM
  • Check-out time: 10:30 AM
  • Early check-in and late check-out requests are subject to availability and may incur additional charges.

Payment Policy

  • Payment for the entire stay is due upon check-in.
  • Acceptable forms of payment: credit cards, cash, etc.
  • A security deposit may be required upon arrival.

Cancellation and No-show Policy

  • Cancellations made 7 days prior to arrival are eligible for a full refund.
  • No-shows will be charged the full amount of the reservation.

Pet Policy

  • Pets are welcome with prior arrangement.
  • Guests are responsible for any damages caused by their pets.

Smoking Policy

  • Wanas Hostel is a smoke-free property. Smoking is strictly prohibited indoors.
  • Designated smoking areas are available outside the premises.

Privacy Policy & Cookies Policy

Privacy Policy

We are committed to protecting your privacy and personal information. Information collected during booking and your stay is used solely for operational purposes and in accordance with Egyptian law.

Cookies Policy

If your browser is configured to accept cookies, we may collect non-personally identifiable information passively using “cookies” and “page tags.”
It is Wanas Hostel’s policy to respect your privacy regarding any information we may collect while operating our website.

What’s a Cookie?

“Cookies” are small text files that can be placed on your computer or mobile device to identify your web browser and track activities on the Wanas Hostel website.

What’s a Page Tag?

“Page tags,” also known as web beacons or GIF tags, are a web technology used to help track website or email usage information, such as how many times a specific page or email has been viewed.

Does Wanas Hostel Use Cookies, and Why?

Yes. We use cookies to personalize your experience on the Wanas Hostel website, monitor usage for improvements, and target certain advertisements that may be of interest to you. Cookies help determine the popularity of specific content. By using cookies and page tags together, we can enhance Wanas Hostel’s digital offerings and measure the effectiveness of our advertising and marketing campaigns.

Please note that this cookie policy does not govern the use of third-party websites or services.

Do I Have to Accept Cookies?

You do not have to accept cookies to use the Wanas Hostel website. However, rejecting cookies may cause certain features or resources to not function properly.

Most browsers are initially set to accept cookies, but you can modify your browser settings to notify you when you receive a cookie or to reject cookies altogether. To learn more about controlling privacy settings and managing cookies, visit www.aboutcookies.org.

Types of Cookies

All cookies, on our website and elsewhere on the web, fall into one of four categories:

  • Strictly Necessary
  • Performance
  • Functionality
  • Targeting/Advertising

Log Files

We collect non-personal information through our internet log files, which record data such as browser types, domain names, and other anonymous statistical data related to the use of the Wanas Hostel website. This information is used to analyze trends, monitor page usage, and gather general demographic insights.

Governing Law

This Privacy and Cookies Policy is governed by and construed in accordance with the laws of Egypt. Any disputes arising in relation to this policy will be subject to the jurisdiction of the courts of Egypt.

Accessibility Policy

  • Wanas Hostel is committed to providing accessible accommodations and facilities for guests with disabilities.
  • Please contact us directly for specific accessibility requests.